Frequently Asked Questions
Find answers to common questions about our pest control services
How quickly can you respond to a pest problem?
We connect you with pest control providers who offer same-day service for urgent issues and schedule regular appointments within 24-48 hours.
Are your pest control methods safe for children and pets?
Yes, our providers use child and pet-safe pest control methods. They will provide specific safety instructions based on the treatment used.
How much does pest control cost?
Costs vary depending on the type of pest, severity of infestation, and property size. Cockroach treatment typically costs $150-400, ant control $120-300, and comprehensive treatments $200-600. Get a free quote for accurate pricing.
Do you provide commercial pest control services?
Yes, we connect businesses with professional pest control providers who specialize in commercial properties, including restaurants, offices, and warehouses.
How long does pest treatment take?
Treatment time varies by pest type and infestation severity. Most residential treatments take 1-3 hours, while commercial properties may require longer.
Do you offer emergency pest control?
Yes, we work with providers who offer 24/7 emergency pest control services for urgent situations.
What areas do you service?
We provide pest control services across New Zealand, including Auckland, Wellington, Christchurch, Hamilton, Tauranga, and Dunedin.
Are your pest control providers licensed and insured?
Yes, all pest control providers in our network are fully licensed, insured, and comply with local regulations.
Do you offer ongoing pest prevention services?
Yes, our providers offer regular maintenance programs to prevent future pest problems and protect your property year-round.
What guarantees do you offer?
Our providers offer service guarantees. Specific terms vary by provider and service type. Ask about guarantees when getting your quote.
What attracts cockroaches to homes?
Cockroaches are attracted to food scraps, water sources, warmth, and dark hiding places. They commonly enter homes through cracks, drains, and gaps around pipes. Maintaining cleanliness and sealing entry points helps prevent infestations.
How long does cockroach treatment last?
Professional cockroach treatments typically provide 3-6 months of protection. Bait treatments may take 1-2 weeks to eliminate colonies, while sprays offer immediate results with residual protection lasting 6-12 weeks.
Are pest treatments safe for pets?
Modern pest control treatments are designed to be pet-safe when applied correctly. Professionals use targeted applications and will advise you on any temporary precautions needed, such as keeping pets away from treated areas until dry.
What should I do to prepare for pest control treatment?
Clear areas around baseboards, move furniture away from walls, cover food and utensils, and remove pet food and water bowls. Your pest control provider will give specific preparation instructions based on your treatment type.
How do I know if I have a cockroach infestation?
Signs include seeing live cockroaches (especially at night), finding droppings that look like coffee grounds, musty odors, egg casings, and grease marks along walls. If you see one cockroach, there are likely many more hidden nearby.
Can I treat pest problems myself?
While DIY products are available, professional treatment is more effective for serious infestations. Professionals have access to stronger products, proper application techniques, and can identify the root cause of infestations.
How often should I schedule pest control treatments?
For prevention, quarterly treatments (every 3 months) are recommended. Properties with ongoing issues may need monthly treatments initially. Your pest control provider will recommend a schedule based on your specific situation.
What pests are most common in New Zealand homes?
Common New Zealand household pests include German cockroaches, Argentine ants, white-tailed spiders, cluster flies, wasps, and rodents. Seasonal pests like wasps are more problematic in summer months.
Do you treat outdoor pest problems?
Yes, our providers handle both indoor and outdoor pest issues including ant nests, wasp nests, garden pests, and perimeter treatments to prevent pests from entering your home.
How do I prevent ants from entering my home?
Seal cracks and entry points, keep surfaces clean, store food in sealed containers, fix moisture problems, and trim vegetation away from your home. Professional barrier treatments provide additional protection.
What is the difference between pest control and pest management?
Pest control focuses on eliminating existing infestations, while pest management is an ongoing approach that combines treatment, prevention, monitoring, and education to keep pest problems from recurring.
Are there eco-friendly pest control options?
Yes, many providers offer environmentally conscious treatments using botanical products, targeted baits, and integrated pest management approaches that minimize chemical use while maintaining effectiveness.
How long should I wait before allowing children in treated areas?
This depends on the treatment type. Spray treatments typically require 2-4 hours for surfaces to dry completely. Bait treatments in stations are immediately safe. Your provider will give specific timing guidance.
What should I do if I see pests after treatment?
Some pest activity is normal for 7-14 days after treatment as insects come into contact with treated areas. If problems persist beyond this period, contact your provider as most offer follow-up services.
Can weather affect pest control treatments?
Yes, rain can wash away some outdoor treatments, extreme heat can affect product performance, and cold weather slows pest metabolism. Professional providers time treatments appropriately and may reschedule for optimal conditions.
Do I need to be home during pest control treatment?
Someone should be present to provide access and discuss the treatment plan. However, you may leave during application if preferred. Your provider will explain timing and any post-treatment requirements.
Still Have Questions?
Contact us for answers to any other questions about our pest control services.